As mentioned the other day I’m rather ill at the moment (which accounts for the light blogging). As a result though it gave me reason to register with a doctor in Wandsworth (which I’d been meaning to do since I moved there, but had been delaying due to my experiences whilst attempting to register with a doctor in Haringey).
This time though, having learned from Haringey, I went straight to the NHS trust and asked then which surgeries I could register with. They did so, and indicated I should call the one closest to my house (so close I could hit it with a not so well aimed stone).
I duly called said doctor and was told that I was outside their catchment (to which I felt like responding “does you catchment extend only so far as the buildings on either side of you?”. But of course I didn’t.). I then called the next place (no answer), the next one (closed), ultimately having another go at place number two and succeeding (or at least not being told they ‘were’t registering at the moment’).
Then this afternoon I was told that I should really see a doctor, given how many symtoms of meningitis I was displaying (stiff neck, fever, sore head etc).
This ends up with me going to the A&E where I wait for two hours before seeing a doctor (which would seem reasonable if I didn’t know how quickly I would have been seen if I was Stateside). What struck me most of all though were two things.
First of all there were the facilities themselves. Oversized wheelchairs on display that had difficulty moving through the waiting room’s awkward design. Walls marked with scratches where they’d been hit by one object or another. Power sockets cracked and broken (some beside beds in the consulting area). And of course the issue of cleanliness… All these things stood out of my experiences in the US private system (where scratches are filled in and repainted on the day they occur, and where cleanliness is far from an issue).
Secondly there are the staff. From first to last they were all jovial, eager, caring, and committed. Despite awkward patients, and awkward friends of patients they were constantly professional and never let any frustration show.
I couldn’t help but feel that if only the commitment of the staff was reflected in political commitment to fix the NHS. Of course such political commitment would require politicians to utter some uncomfortable truths and is accordingly unlikely to become apparent anytime soon.
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